Privacy Policy
Last Updated: June 2026
Duckie ("Duckie," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you use our website, book a service, or contact us, we may collect information including:
Name
Email address
Phone number
Service address
Vehicle information
Appointment details
Payment information (processed through third-party payment providers)
We may also collect limited technical information such as:
IP address
Browser type
Device information
Website usage data
How We Use Your Information
We use information we collect to:
Schedule and provide services
Process payments
Communicate regarding appointments
Respond to customer inquiries
Improve our website and services
Maintain business records
Send service-related notifications
Payment Processing
Payments are processed through trusted third-party providers, including Square and other payment processors.
Duckie does not store or have direct access to your full payment card information.
Please refer to the applicable payment processor's privacy policy for information about how payment data is handled.
Website Analytics
Our website may use analytics tools to understand website traffic and improve user experience.
These tools may collect anonymous information about how visitors use the website.
Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
You may choose to disable cookies through your browser settings, although some website features may not function properly.
Sharing Information
Duckie does not sell, rent, or trade your personal information.
We may share information only when necessary to:
Process payments
Provide requested services
Comply with legal obligations
Protect the safety, rights, or property of Duckie, our customers, or others
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website and business operations may use third-party services including, but not limited to:
Squarespace
Square
Google
Meta (Facebook and Instagram)
These providers maintain their own privacy policies governing their collection and use of information.
Your Rights
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements.
To make such a request, please contact us using the information below.
Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
Duckie may update this Privacy Policy from time to time.
Any updates will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy, please contact:
Duckie
Email: hello@pinkduckie.com
Website: www.pinkduckie.com